merryph Privacy Policy — How We Keep Your Information Safe

When you register an account with merryph, we collect basic personal information such as your name, date of birth, email address, and mobile number. This information is required to verify your identity, create your account, and ensure that only eligible players aged 21 and above can access the platform. We may also ask for a government-issued ID during the verification process to comply with Philippine regulations on online gaming. All information you provide is stored securely and handled with strict confidentiality at all times.

In addition to registration details, we automatically collect certain technical data when you use the merryph platform. This includes your IP address, device type, browser version, operating system, and session activity logs. We use this technical data to maintain platform security, detect suspicious activity, and improve the overall performance of our service for players across the Philippines. We do not collect any information beyond what is necessary to operate the platform safely and effectively.

The personal information you provide is used primarily to operate and manage your merryph account. This includes processing deposits and withdrawals in Philippine pesos, verifying your identity for security purposes, sending you important account notifications, and providing customer support when you need assistance. We may also use your contact details to send you platform updates or information about new features, but only where you have given us permission to do so.

We also use aggregated, anonymised data to analyse how players interact with the platform so we can improve our games, features, and overall user experience. This analysis does not identify you personally and is used solely to make merryph a better platform for everyone in the Philippines. We will never use your personal data to make automated decisions that significantly affect you without giving you the opportunity to request a human review of that decision.

merryph does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers. All such third parties are contractually required to handle your data securely and only for the specific purpose for which it was shared. We carefully vet every partner we work with to ensure they meet our data protection standards.

We may also disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally required to do so. This includes situations where disclosure is necessary to prevent fraud, investigate illegal activity, or comply with a court order. In all such cases, we will only share the minimum amount of information required and will notify you where permitted by law.

The merryph platform uses cookies and similar tracking technologies to enhance your browsing experience and keep your session active while you play. Essential cookies are required for the platform to function correctly and cannot be disabled. These cookies do not store any personally identifiable information and are deleted when you close your browser session. We also use functional cookies to remember your preferences, such as your preferred language and display settings, so you do not have to reconfigure them every time you log in.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the merryph platform and some features may not work as expected. We do not use third-party advertising cookies or tracking pixels that share your data with external advertising networks. Our cookie use is limited strictly to what is necessary to deliver a smooth, secure, and personalised experience for players in the Philippines.

As a registered player on the merryph platform, you have the right to access the personal information we hold about you at any time. You may also request that we correct any inaccurate or incomplete data, or ask us to delete your personal information where we no longer have a legitimate reason to retain it. To exercise any of these rights, simply contact our support team by email at support at merryph.biz and we will respond to your request as promptly as possible.

You also have the right to object to certain types of data processing, including direct marketing communications, and to request that we restrict how we use your data while a complaint or query is being resolved. If you believe that merryph has not handled your personal data in accordance with applicable Philippine data protection law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all privacy concerns seriously and will work with you to resolve any issues fairly and transparently.

merryph may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you through the platform or by email. We encourage you to review this page periodically so you are always aware of how we are protecting your information. Your continued use of the platform after any changes are posted constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or about how merryph handles your personal data, please do not hesitate to contact us at support at merryph.biz. Our team is available to assist you and will respond to all privacy-related enquiries within a reasonable timeframe. For answers to common questions about your account and the platform, you can also visit our FAQ page at any time.